Hutto Family YMCA

Visited the Hutto Y for a virtual class. Very easy to find, clean, new. Lots of cardio and fitness machines and ample space for group classes. The cycling room is pretty small and it is smaller than Round Rock Y, but plenty of space. I will definitely return.

The facility is decent. Their business practices….not so much. I cancelled my membership today. Apparently, unlike other places where cancellation is instantaneous, it takes them 5 days to cancel. Since 5 days would end at Oct 2nd, I have to pay for the full month of October. Terrible. I will not be recommending this place to anyone. Consider this a paid advertisement….since I’m paying for it…..

I take my father there for there water activities, we all love it . The wonderful people that work there are extraordinary. I suggest Hutto YMCA to anyone , I really can't thank them enough for their kindness. It's made a big difference in our life's since losing my mother. My father is not depressed because of all the happiness he is surrounded by going there. Y'all are good sent, Thank you!

I called to cancel my kids membership and I was asked to come in to do that. My question for your management team is why? Everyone send you the termination form by email you sign it and send it back. Why YMCA can’t do that? You should definitely look into your processing requirements and change it for your customers convenience and your business. This is so disappointing. I work from home and have two kids and busy 24/7 why this can’t be done by email or doc-sign? I really hope this issue gets resolved quickly.

I love the fact that the ymca has competitive sports that my grandkids can participate in. What I cant believe is the bad sportsmanship and horrible example of self control that happened this past Friday at our volleyball game. To not even participate in the hand shake is a big SMH moment. Hopefully this kind of thing doesn't happen again. CONGRATULATIONS LADY HIPPOS GREAT SEASON.