BritLin Cleaning

I hired BritLin Cleaning for a moveout clean and was charged $485. My home was mostly empty at the time of service, so I expected a thorough cleaning. However, several areas including the bathtubs and large portions of the flooring appeared to remain untouched or not cleaned to the level I anticipated. The sections that were completed were satisfactory, but overall the service did not meet my expectations. After the cleaning, the company contacted me to request approximately $200 more to “finish the job,” citing the need for additional time. As someone who has never hired a professional cleaning service before, I may have misunderstood what the standard scope of work typically includes. Still, based on the condition of the home afterward, I did not feel the results aligned with the amount charged. I work night shift and was unable to answer their phone call immediately, but all of my payment information had already been entered into their system, so there was no intention to avoid communication or payment. Additionally, after posting my initial review, I received multiple text messages from the owner accusing me of being untruthful. I ultimately removed my first review because of this interaction and am rewriting it now with as much context as possible, including photos of the areas that concerned me. While some parts of the cleaning were done well, I was disappointed in both the overall quality and the professional conduct I experienced. For these reasons, I cannot personally recommend this company.

Renee did a fantastic job cleaning today. All three bathrooms, the stairs and landing she cleaned look great. I only signed up for a three hour cleaning and asked that the bathrooms were the main focus. Going forward I will definitely add (hopefully with her) the rest of the house to the monthly schedule.

They are a phenomenal cleaning service! We’ve been using them for a few months now and every service we’ve had has left us impressed! They even do cute things with the paper towels and toilet paper that has us feeling like we are in a hotel! We love it. I highly recommend Britlin for any cleaning need. I’ve even used them for the organizational help and was super pleased with that service too. McKenna and Shannon are our faves but we have had a few others and no one has disappointed!

Renee did a great job overall, and even finished the last room when I realized it wasn’t done. The supervisor also put some finishing touches to make it spotless. The place looks super super clean and beautiful! Thank you both!

Loved the attention to detail, the toilet paper being folded all cute,and organization in my bathroom, and how nice they both were. They also folded up throw blankets and were nice to my kitties. Thank you so much 💓 I highly recommend. Alma B and McKenna S were wonderful and did an amazing job today. First-time customer, and will be using now monthly.